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Terms, Conditions & Policies

Vasili's Table

Effective Date: 9th May 2026

1. Introduction

Welcome to Vasilis Table (“Vasilis Table”, “we”, “us”, “our”). These Terms, Conditions and Policies govern your access to and use of our website located at https://vasilistable.com.au, our venue, online ordering systems, reservations, delivery services, takeaway services, event bookings, gift cards, promotions, and related services.

By accessing our website, placing an order, making a reservation, attending our venue, or otherwise using our services, you agree to be legally bound by these Terms.

If you do not agree to these Terms, you must not use our services.

These Terms are governed by the laws of South Australia and are drafted in accordance with applicable Australian legislation including but not limited to:

  • Competition and Consumer Act 2010 (Cth)
  • Australian Consumer Law (ACL)
  • Privacy Act 1988 (Cth)
  • Spam Act 2003 (Cth)
  • Electronic Transactions Act 1999 (Cth)
  • Liquor Licensing Act 1997 (SA)
  • Food Act 2001 (SA)
  • Food Standards Australia New Zealand (FSANZ) Food Standards Code
  • Copyright Act 1968 (Cth)

2. Business Information

Vasilis Table
5 West Beach Road
West Beach SA 5024
Australia
Phone: 08 7001 7444
Email: Admin@vasilistable.com.au

3. Eligibility & Legal Capacity

By using our website or services, you warrant that:

  • You are at least 18 years of age or accessing under parental supervision
  • You have legal capacity to enter into binding agreements
  • All information provided by you is accurate and current

We reserve the right to refuse service or terminate access where false, misleading, or unlawful conduct is suspected.

4. Website Use

You agree to use the website lawfully and responsibly.

You must not:

  • Breach any law or regulation
  • Engage in misleading or deceptive conduct
  • Attempt unauthorised access to systems or accounts
  • Introduce malicious software or viruses
  • Interfere with website functionality or security
  • Copy, reproduce, or exploit website content without permission

We reserve the right to restrict or terminate access without notice.

5. Online Orders & Contract Formation

Orders placed through our website constitute an offer to purchase.

A legally binding contract is formed only when:

  • Payment has been successfully processed; and
  • An order confirmation has been issued

We reserve the right to:

  • Reject or cancel orders
  • Limit quantities
  • Correct pricing errors
  • Refuse service where fraud or misuse is suspected

6. Pricing, GST & Menu Information

  • All pricing is in Australian Dollars (AUD)
  • Prices include GST unless otherwise stated
  • Menu items, descriptions, images, and pricing may change without notice

While reasonable efforts are made to ensure accuracy, menu imagery and descriptions are indicative only.

Food presentation, portion sizes, garnishes, and ingredients may vary depending on seasonal availability and operational requirements.

7. Payments & Financial Security

Payment is required at the time of purchase.

We use secure third-party payment gateways. We do not store full payment card details.

You warrant that:

  • You are authorised to use the payment method provided
  • Payment information supplied is accurate

Chargebacks

You agree to contact us before initiating a payment dispute or chargeback.

Where a chargeback is initiated without reasonable grounds, we reserve the right to:

  • Dispute the chargeback
  • Recover associated costs and fees
  • Suspend future ordering access
  • Report fraudulent conduct to financial institutions or authorities

8. Delivery Services

Delivery Timeframes

Delivery times are estimates only and are not guaranteed.

Delays may occur due to:

  • Traffic conditions
  • Weather events
  • Demand fluctuations
  • Technical issues
  • Courier delays

Delivery Radius

Deliveries are only available within designated service areas.

We reserve the right to reject orders outside our operational radius.

Third-Party Delivery Providers

Where delivery is facilitated by third-party platforms including Uber Eats, DoorDash, or similar providers:

  • Those providers act independently of Vasilis Table
  • They are responsible for delivery execution
  • We are not liable for courier delays, damages, or delivery failures once the order leaves our premises

Risk Transfer

Risk in goods transfers to the customer upon:

  • Delivery to the nominated address; or
  • Collection from the venue

9. Pickup Orders

Customers must collect orders at the agreed collection time.

We are not responsible for deterioration in food quality where collection is delayed.

Orders not collected within a reasonable timeframe may be discarded without refund.

10. Reservations, Functions & Events

Bookings

Reservations may require:

  • Deposits
  • Minimum spends
  • Credit card authorisation

Deposits

Reservations may require:

  • Deposits
  • Minimum spends
  • Credit card authorisation

Cancellation Policy

Cancellation fees apply as follows:

  • More than 7 days notice: deposit may be transferred to a future booking
  • Between 3–7 days notice: partial forfeiture may apply
  • Less than 72 hours notice or no-show: full deposit forfeited

These charges represent a genuine pre-estimate of loss.

Venue Rights

We reserve the right to:

  • Relocate bookings within the venue
  • Modify seating arrangements
  • Cancel bookings for safety, operational, or licensing reasons
  • Refuse entry or service

11. Alcohol Service & Licensing Compliance

Vasilis Table operates in accordance with the Liquor Licensing Act 1997 (SA).

We strictly enforce Responsible Service of Alcohol (RSA) obligations.

We reserve the right to:

  • Refuse alcohol service
  • Request valid photographic identification
  • Remove intoxicated or disorderly persons
  • Refuse entry where required by law

Supplying alcohol to minors is prohibited.

12. Food Safety, Dietary Requirements & Allergens

We comply with:

  • Food Act 2001 (SA)
  • FSANZ Food Standards Code
  • Relevant public health regulations

While we take reasonable precautions:

  • Cross-contamination may occur
  • We cannot guarantee allergen-free food
  • Shared preparation areas may contain allergens

Customers are responsible for informing staff of dietary requirements before ordering.

Consumption of food is at the customer’s own risk.

13. Refunds, Returns & Consumer Guarantees

Nothing in these Terms excludes rights under the Australian Consumer Law.

Customers may be entitled to remedies where goods or services:

  • Are not of acceptable quality
  • Are unsafe
  • Are not fit for purpose
  • Do not match their description

Due to the perishable nature of food products:

  • Change-of-mind refunds are not available
  • Orders cannot be cancelled once preparation has commenced

Refund requests must be made promptly and supported with evidence where reasonably requested.

Remedies may include:

  • Replacement
  • Store credit
  • Refund

at our discretion or where required by law.

14. Promotions, Gift Cards & Discounts

Promotions, vouchers, gift cards, and offers:

  • Are subject to availability
  • Cannot be redeemed for cash unless required by law
  • May be subject to expiry periods
  • Cannot be combined unless expressly stated

We reserve the right to:

  • Modify promotions
  • Withdraw offers
  • Refuse redemption where fraud or misuse is suspected

15. Intellectual Property

All website content including:

  • Logos
  • Branding
  • Text
  • Menus
  • Images
  • Graphics
  • Designs

is owned by or licensed to Vasilis Table and protected under Australian intellectual property laws.

No content may be reproduced, copied, distributed, or exploited without prior written consent.

16. Privacy Policy

We are committed to protecting personal information in accordance with the Privacy Act 1988 (Cth) and Australian Privacy Principles.

Information We Collect

We may collect:

  • Name
  • Email address
  • Phone number
  • Billing and delivery information
  • Booking details
  • Website usage data
  • IP addresses

How We Use Information

Information may be used to:

  • Process orders and reservations
  • Provide customer support
  • Improve our services
  • Send operational or promotional communications
  • Maintain security and fraud prevention

Third-Party Disclosure

Information may be shared with:

  • Payment providers
  • Delivery partners
  • IT and website providers
  • Regulatory authorities where legally required

We do not sell customer data.

Security

We take reasonable measures to protect personal information but cannot guarantee absolute security.

Access & Corrections

Customers may request access to or correction of personal information by contacting us.

17. Marketing & Electronic Communications

By providing contact details, you consent to receiving:

  • Order updates
  • Booking communications
  • Promotional communications where permitted by law

You may unsubscribe from marketing communications at any time.

Electronic communications are conducted in accordance with the Electronic Transactions Act 1999 (Cth).

18. Website Disclaimer

The website and services are provided on an “as is” and “as available” basis.

To the maximum extent permitted by law, we do not guarantee:

  • Continuous website availability
  • Error-free operation
  • Accuracy of all content
  • Freedom from viruses or malicious code

Use of the website is at your own risk.

19. Limitation of Liability

To the maximum extent permitted by law:

  • We exclude liability for indirect, incidental, or consequential loss
  • Our liability is limited to the value of the relevant order or service

Nothing in these Terms excludes rights which cannot legally be excluded under Australian law.

20. Indemnity

You agree to indemnify and hold harmless Vasilis Table, its owners, employees, contractors, and affiliates from any claims, damages, liabilities, costs, or expenses arising from:

  • Breach of these Terms
  • Misuse of the website or services
  • Fraudulent or unlawful conduct
  • Violation of third-party rights

21. Force Majeure

We are not liable for failure or delay in performing obligations due to circumstances beyond our reasonable control including:

  • Natural disasters
  • Government restrictions
  • Power outages
  • Internet outages
  • Supply shortages
  • Staff shortages
  • Industrial disputes
  • Public health emergencies

22. Amendments

We reserve the right to amend these Terms at any time.

Updated Terms become effective upon publication on the website.

Continued use of our services constitutes acceptance of revised Terms.

23. Governing Law & Jurisdiction

These Terms are governed by the laws of South Australia, Australia.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of South Australia.

24. Contact Information

Vasilis Table
5 West Beach Road
West Beach SA 5024
Australia
Phone: 08 7001 7444
Email: yiassou@vasilistable.com.au

By accessing the website, placing orders, making reservations, or using our services, you acknowledge that you have read, understood, and agreed to these Terms, Conditions & Policies.